Frequently Asked Questions

GYMBOX is famous for running the best and most creative studio timetable in the country. To guarantee your place on your favourite class we operate both an online and a telephone booking system. Members can book online from 7am the previous day, or call from 9am each morning to book into a class for that current day. The booking system will not allow a member to book onto classes that overlap each other. Please note that to ensure full attendance, we operate a "2 strikes" booking system, whereby two no-shows in any monthly period will result in a two-week booking ban; please always ensure you cancel your class booking no later than one hour in advance of the class start time if you are no longer able to attend. If you gain entry to the club without presenting your physical membership card this may result in an unrecorded attendance and a class booking strike will be applied.

If a class is full you will be given the option to book onto a waiting list. Once you have been booked onto the waiting list you will receive an email to confirm. When a space becomes available you will be automatically moved into the class and notified via email.

Once on the waiting list you are committing to attend and could be auto booked into the class up to 5 minutes before the class start time. If you decide you can no longer attend please remove yourself from the waiting list as a strike will be applied in line with our class cancellation policy.  



Registering for the first time?


Visit the members' section on the website and you will be required to verify your details. Members Area



Difficulty registering?


  • Your email, postcode, mobile number and date of birth must match the ones provided at sign up.


  • You will need your member number in order to register. This can be found on your membership card or by calling your home club. Club Contact Details


  • If you have any further issues please ask at the reception desk or call the club to assist you. Club Contacts

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